CONTACT US

Contact Us

We'd Love to Hear From You

Welcome to TapestryHaven.

Whether you have questions about an order, need help choosing the perfect tapestry, require assistance with shipping information, or simply want to learn more about our collections, our team is here to help.

At TapestryHaven, every customer is important to us. We strive to provide friendly, professional, and timely support for all inquiries.

Customer Support

For the fastest assistance, please contact us via email.

support@TapestryHaven.store

Phone

(613) 567-1487

Business Address

96 Rue de l'Albatros

Québec, QC G2A 4E8

Canada

Support Hours

Monday to Friday

9:00 AM – 6:00 PM (Eastern Time)

Weekend and holiday inquiries may require additional response time.

We Can Help With

Order Status

Shipping Questions

Tracking Information

Product Recommendations

Returns and Refunds

Damaged or Incorrect Orders

Product Information

General Customer Support

Order Inquiries

To help us assist you as quickly as possible, please include:

Your Full Name

Order Number

Email Address Used During Checkout

Description of Your Inquiry

Photos if Applicable

Providing complete information allows our team to process requests more efficiently.

Shipping Assistance

Need help locating your order?

Our support team can assist with:

Tracking Updates

Delivery Questions

Shipping Estimates

Lost Package Investigations

Address Corrections

Customs-Related Questions

Product Assistance

Not sure which tapestry is right for your space?

We are happy to help you choose the perfect design based on:

Room Style

Wall Dimensions

Fantasy Theme Preferences

Color Coordination

Interior Design Goals

Whether you're creating an enchanted library, mystical retreat, magical gaming room, or cozy reading sanctuary, we'll gladly help guide your selection.