Terms of service

Terms of Service

Last Updated: June 2026

Welcome to TapestryHaven.store.

These Terms of Service ("Terms") govern your access to and use of our website, products, services, content, and related offerings available through TapestryHaven.store.

Throughout these Terms, the words "Company," "we," "our," and "us" refer to TapestryHaven.store.

By visiting our website, browsing our collections, creating an account, purchasing products, or otherwise interacting with our services, you agree to be legally bound by these Terms of Service.

If you do not agree with any part of these Terms, please discontinue use of our website and services immediately.

1. About TapestryHaven

TapestryHaven specializes in decorative wall art and tapestry products inspired by fantasy realms, enchanted libraries, mystical forests, ancient legends, and imaginative interior design.

Our mission is to help customers transform ordinary spaces into extraordinary environments filled with wonder, creativity, and artistic expression.

Business Information:

TapestryHaven.store

96 Rue de l'Albatros

Québec, QC G2A 4E8

Canada

Email: support@TapestryHaven.store

Phone: (613) 567-1487

2. Acceptance of Terms

By accessing this website, you confirm that:

You are at least the age of majority in your jurisdiction.
You possess legal capacity to enter binding agreements.
You will comply with all applicable laws and regulations.
You accept these Terms in their entirety.

If you access the website on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3. Changes to Terms

We reserve the right to modify, revise, update, replace, or remove portions of these Terms at any time.

Changes become effective immediately upon publication on our website.

Your continued use of the website following updates constitutes acceptance of the revised Terms.

We encourage visitors to review this page periodically.

4. Online Store Terms

You agree not to use our products or services:

For unlawful purposes.
To violate applicable laws.
To infringe intellectual property rights.
To distribute malicious software.
To engage in fraudulent activity.
To harass, abuse, or threaten others.
To collect personal information without authorization.

Any violation of these Terms may result in suspension or termination of access to our services.

5. Product Information

We strive to ensure that all product descriptions, specifications, images, dimensions, and details are presented as accurately as possible.

However, we do not guarantee that:

Product colors appear identically on all devices.
Every image perfectly reflects actual scale.
Descriptions are entirely free from typographical errors.
Product availability remains unchanged.

Products may vary slightly due to manufacturing processes, screen settings, photography conditions, or supplier updates.

6. Product Availability

All products are subject to availability.

We reserve the right to:

Limit quantities.
Discontinue products.
Modify pricing.
Change specifications.
Refuse service.

Product availability shown on the website does not guarantee future availability.

7. Pricing and Currency

Prices displayed on our website may be shown in various currencies depending on your location.

Unless otherwise stated:

Prices do not include applicable taxes.
Prices may change without notice.
Promotional pricing may be temporary.

We reserve the right to correct pricing errors at any time.

If a pricing error significantly affects an order, we may contact you before processing.

8. Orders

When placing an order, you agree that:

Information provided is accurate.
Billing details are valid.
Shipping information is correct.
Payment authorization is granted.

We reserve the right to refuse, limit, cancel, or reject orders at our discretion.

Situations that may result in cancellation include:

Suspected fraud.
Inventory issues.
Pricing errors.
Violation of these Terms.
Payment authorization failures.

9. Payment Processing

Payments are processed through third-party payment providers.

We do not store complete payment card information on our servers.

By submitting payment information, you authorize the payment provider to process the transaction.

We are not responsible for payment processing delays caused by financial institutions or third-party payment networks.

10. Shipping and Delivery

Shipping times are estimates only.

Actual delivery times may vary due to:

Customs procedures.
Weather conditions.
Carrier delays.
Holidays.
Global logistics disruptions.

TapestryHaven shall not be responsible for delays outside our reasonable control.

Ownership and risk transfer to the customer upon successful delivery.

11. Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

Customers should review that policy carefully before making purchases.

Eligibility for refunds, replacements, and exchanges is determined according to the terms described therein.

12. User Accounts

If you create an account with us, you are responsible for:

Maintaining confidentiality of login credentials.
Restricting unauthorized access.
Monitoring account activity.
Updating account information.

You accept responsibility for all actions occurring under your account.

We reserve the right to suspend or terminate accounts suspected of misuse.

13. Intellectual Property

All content appearing on TapestryHaven.store is protected by intellectual property laws.

This includes:

Website design
Logos
Branding
Graphics
Product descriptions
Text content
Images
Layouts
Visual assets

No content may be copied, reproduced, modified, distributed, or commercially exploited without written permission.

14. Limited License

We grant visitors a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.

This license does not permit:

Resale of website content.
Automated scraping.
Data mining.
Reverse engineering.
Commercial exploitation.

Violation may result in immediate termination of access.

15. Third-Party Services

Our website may contain links to third-party websites, applications, or services.

We do not control these external resources.

Accordingly, we assume no responsibility for:

Third-party content.
Privacy practices.
Security policies.
Products or services offered elsewhere.

Accessing third-party services is done entirely at your own risk.

16. User Generated Content

If you submit reviews, feedback, suggestions, photos, or other content, you grant TapestryHaven a worldwide, royalty-free, perpetual license to use, reproduce, modify, publish, and display such content.

You represent that:

You own the submitted content.
Submission does not violate third-party rights.
Content is lawful and accurate.

We reserve the right to remove content at our discretion.

17. Disclaimer of Warranties

The website and all services are provided on an "as is" and "as available" basis.

We make no warranties regarding:

Continuous availability.
Error-free operation.
Accuracy of information.
Security of transmissions.
Compatibility with devices.

To the maximum extent permitted by law, all implied warranties are disclaimed.

18. Limitation of Liability

To the fullest extent permitted by applicable law, TapestryHaven shall not be liable for:

Indirect damages.
Consequential damages.
Special damages.
Incidental damages.
Loss of profits.
Loss of data.
Business interruption.

Our total liability shall not exceed the amount paid by the customer for the affected order.

19. Indemnification

You agree to indemnify and hold harmless TapestryHaven, its owners, employees, contractors, affiliates, and service providers from claims arising from: