Contact information
Contact Information
Last Updated: June 2026
Contact TapestryHaven
Welcome, traveler.
Thank you for visiting TapestryHaven.store, where ordinary walls become gateways to enchanted libraries, mystical forests, ancient kingdoms, and magical realms beyond imagination.
We value every customer and strive to provide an exceptional shopping experience from the moment you discover our collections until your tapestry arrives at your home.
Whether you have questions about an order, need assistance selecting the perfect tapestry, require help with shipping information, or simply wish to learn more about our products, our support team is here to assist you.
Our Commitment to Customer Support
At TapestryHaven, customer satisfaction is at the heart of everything we do.
We understand that online shopping requires trust, transparency, and reliable communication.
Our support team is dedicated to helping customers with:
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Product inquiries
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Order updates
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Shipping questions
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Tracking assistance
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Return requests
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Refund inquiries
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Product recommendations
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Customization questions
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Website support
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General customer service
We aim to respond to all inquiries as quickly and efficiently as possible.
Business Information
TapestryHaven.store
Address:
96 Rue de l'Albatros
Québec, QC G2A 4E8
Canada
Email:
Phone:
(613) 567-1487
Customer Service Hours
Our customer support team regularly monitors inquiries and strives to provide timely assistance.
Business Hours:
Monday – Friday
9:00 AM – 6:00 PM
Eastern Time (ET)
Weekend and holiday inquiries may require additional response time.
We appreciate your patience and understanding.
Contacting Us by Email
Email remains the fastest and most efficient way to reach our support team.
For any questions regarding products, orders, delivery, returns, or general inquiries, please contact:
To help us assist you more efficiently, please include:
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Your full name
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Order number (if applicable)
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Email address used during checkout
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Detailed description of your inquiry
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Photos or screenshots when relevant
Providing complete information helps us resolve issues faster.
Contacting Us by Phone
Customers may also contact us by phone during business hours.
Phone Number:
(613) 567-1487
Depending on call volume, you may be directed to leave a voicemail message.
If this occurs, please include:
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Your name
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Order number
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Contact information
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Brief description of your inquiry
A member of our team will return your call as soon as possible.
Order Support
If you have already placed an order, we can assist with:
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Order status updates
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Shipping information
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Tracking assistance
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Delivery concerns
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Product questions
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Return requests
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Exchange requests
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Refund inquiries
When contacting support regarding an order, please always provide your order number whenever possible.
Shipping Assistance
Need help tracking your order?
Our support team can assist with:
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Tracking information
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Delivery updates
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Shipping estimates
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Lost package investigations
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Customs-related questions
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Address correction requests
Please note that address changes may not be possible after an order has entered fulfillment or shipment processing.
Returns and Refund Assistance
If you believe an item arrived damaged, defective, incorrect, or otherwise unsatisfactory, our support team is ready to help.
To speed up processing, please provide:
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Order number
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Photos of the product
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Photos of packaging if applicable
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Description of the issue
Our team will review your request and work toward a fair resolution.
Product Questions
Not sure which tapestry is right for your space?
We are happy to help.
Customers frequently contact us regarding:
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Product dimensions
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Material information
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Color variations
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Hanging recommendations
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Room styling ideas
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Care instructions
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Custom sizing inquiries
Whether you are decorating a bedroom, reading nook, office, dormitory, gaming room, studio, or creative workspace, we can help guide your selection.
Fantasy Realm Decor Inspiration
The collections at TapestryHaven are inspired by:
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Enchanted libraries
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Ancient castles
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Mystical forests
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Legendary kingdoms
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Celestial worlds
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Fantasy adventures
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Magical landscapes
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Storybook atmospheres
Our goal is to help every customer create a space that inspires imagination, comfort, creativity, and wonder.
Customer Satisfaction
We take pride in building long-term relationships with our customers.
Every message we receive is treated with professionalism, respect, and genuine care.
Your feedback helps us improve our products, services, and overall customer experience.
Whether you are purchasing your first tapestry or returning for another piece of wall art, we appreciate the opportunity to serve you.
Mailing Address
TapestryHaven.store
96 Rue de l'Albatros
Québec, QC G2A 4E8
Canada
Final Note
Thank you for choosing TapestryHaven.
We are honored to be part of your journey as you transform ordinary rooms into extraordinary spaces filled with imagination, beauty, and timeless fantasy.
For assistance at any time, please contact us at:
(613) 567-1487
We look forward to helping you bring enchanted worlds home.